NOTE: **** Please follow the instructions to the point and pick relavant topics according to the subject
**** Follow APA7 format
Subject: Operational Excellence
Question 1: 2+ pages(APA7 format & 2 latest scholarly journal article references 2016 on words)
Assess an IT organization you are familiar with using the Balanced Scorecard approach. Be sure to (1) address at least one KPI including hypothetical goal, measure and target for each of the four perspectives (financial, customers, etc.) in tabular format and (2) draw or sketch out a dashboard for your scorecard. Include a brief narrative (at least two sentences) explaining your specific scorecard as it relates to the organization.