The first step for senior leaders interested in building a diversity and inclusion program is to create a specific business case on how diversity, inclusion, acceptance, and belonging will improve the organization. Write a business case for your organization. Include both internal and external subject matter.
Diversity and inclusion programs often focus on improving both the internal and external elements of an organization. The best practices for diversity and inclusion internally include fair treatment, equal access to opportunity, teamwork and collaboration, organizational flexibility. Organizations also need diversity programs for external stakeholders such as customers and vendors. In such a case, organizations need to implement diversity education and training to prepare employees to deal with different people and situations.