Organizations globally use collaborative technologies (intranets/portals) to manage their corporate data. Many are also using social tools such as Teams and Slack for knowledge share, capture, and dissemination. They claim it saves time and produces work efficiency. Here are a few questions you must address:
These collaborative technologies, such as Slack, allow workers to engage in instant messaging, transfer files, and indulge in powerful messaging searches. These tools also provide integration features that promote collaboration. These tools have also allowed companies to improve their knowledge sharing and retention strategies. In other words, such techniques indicate employees care for each other. In this era, companies must develop a knowledge transfer strategy by finding out what is indispensable and creating a knowledge database.